Refund Policy
Thank you for shopping at IDMC Resources!
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order minus shipping costs. You can exchange your product for a different product, or a refund to the original payment method. Returned items can only be accepted in-person and during office hours.
Please note the following conditions to our return and exchange policy:
Please contact us on (02) 9680 9144 or info@idmc.com.au if you have more questions.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order minus shipping costs. You can exchange your product for a different product, or a refund to the original payment method. Returned items can only be accepted in-person and during office hours.
Please note the following conditions to our return and exchange policy:
• Returned items must be returned in original packaging
• Returned items must be in resalable condition and have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
• Please email us at info@idmc.com.au if you would like to return or exchange an item from your order
• Please visit us at Suite 104/2-8 Brookhollow Ave, Baulkham Hills NSW 2153 where we will assess the condition of the items and issue a refund or exchange if possible.
Please contact us on (02) 9680 9144 or info@idmc.com.au if you have more questions.